In the last 2 years, India has seen over 110 new GCCs set up, bringing the total number of GCCs in the country to 1,600, collectively employing more than 1.66 Mn professionals. This growth has come at ...

These Mid-market GCCs aren’t scaled-down replicas of larger centers. They’re fast, focused, and increasingly central to global strategy—taking on transformation mandates, anchoring product roles, and ...

AI adoption across GCCs has crossed a decisive threshold. 92% of GCCs in India are now piloting or scaling AI use cases. Yet, despite this remarkable momentum, over 70% of leaders admit they lack a ...

AI is no longer an R&D moonshot. From generative copilots to agentic workflows and multimodal systems, it’s already at the frontlines of enterprise operations. But while the ambition is sky-high, ...

In 2016, global Healthcare GCCs and firms viewed India as their back office. Today, they’re racing to build innovation centers there. The reason? USD 638 Bn. The Healthcare innovation race has a dark ...

In the last decade, Enterprises flirted with AI. Today, they’re betting the business on it. As companies across sectors scramble to reinvent themselves with Generative AI and Intelligent Automation, a ...

In a business environment shaped by relentless disruption, talent scarcity, and digital urgency, how a global company delivers its services has changed from being operational afterthought to strategic ...

Change drives business. But no shift has been as dramatic as India’s stunning takeover of operational power. What began as a cost-saving strategy has evolved into a competitive necessity for ...

What does it take for a country to become indispensable to global business? Not just relevant. Not just efficient. But indispensable – so embedded in the world’s operational fabric that any pause in ...

A Global Capability Center (GCC) also known as a Captive Center/Global In-house Center (GIC) – is an offshore unit set up by a global enterprise to perform a wide range of strategic, technical, and ...

Will 2025 be defined by a battle for top talent, or will organizations rise above the fray with strategic foresight? For India’s Global Capability Centers (GCCs), talent acquisition is no longer just ...

Against a backdrop of rapid technological evolution and market consolidation, the Technology Services sector stands at the cusp of what could be its most dynamic M&A cycle yet in 2025. Drawing on ...