The fight to eliminate snail mail goes at a snail’s pace. But it can be done. Or at least nearly done – some mail simply can’t be avoided.

For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS plans to offer those last-mile services to additional customers to stem ...

Users have expressed their frustrations, with many taking to social media to share their experiences. For instance, one user mentioned that while other websites functioned properly, they faced issues ...

Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.

HubSpot reports 3 growth hacks for AI-driven markets: document brand positioning, create personalized content, and diversify ...

An Australia Post staffer was accused of failing to properly deliver a parcel, but the company says otherwise. Source: Reddit/nataliatopalovic/Getty Australia Post is "strongly encouraging" customers ...

LONDON and NEW YORK, Dec. 10, 2025 /PRNewswire/ -- Virgin Wines, one of the UK's largest direct-to-consumer online wine retailers and Preferabli, the leading AI-driven, B2B2C product and experience ...

A long-running waste collection service is celebrating record customer satisfaction. Fareham Borough Council’s trade waste collection service, WasteSavers, achieved a 93 per cent satisfaction rating ...

A new study by Customer Care Measurement & Consulting (CCMC) and Arizona State University's W. P. Carey School of Business reveals record levels of customer anger, rising online confrontations, and ...

Damian Hopper (right) said his company Bubba Pizza had decided to stop purchasing kangaroo meat. Source: Bubba Pizza An iconic Aussie takeaway chain has pulled a menu item just days after its ...

The latest headlines from our reporters across the US sent straight to your inbox each weekday Your briefing on the latest headlines from across the US But a case before the U.S. Supreme Court ...

We’ve updated our story on bulk email restrictions to include news of that Google will crack down on non-compliant emails senders ahead of the 2025 holiday season. Get an AI-generated audio overview ...