UPS-owned firm using AI to help retailers flag fraudulent returns

FOX Business correspondent Max Gorden explains how Happy Returns is using artificial intelligence to audit legitimacy of ...

Will Emotionally Aware AI Agents and Nespresso Adoption Change Concentrix's (CNXC) Customer-Experience Narrative?

In recent days, Concentrix Corporation launched a suite of pre-built, emotionally aware conversational AI agents, covering product support, order status, appointment scheduling, and collections, built ...

A US Postal Service plan to raise cash could cost the agency its biggest customer

For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS plans to offer those last-mile services to additional customers to stem ...

What’s a “Subscription?” Warner Bros. Discovery and ESPN Find Out the Hard Way

Dish Network leveraged ambiguity around the term in licensing deals with Warner Bros. Discovery and Disney to offer ...

Holiday cheer turning hostile in restaurants

CaterCow reports a surge in customer aggression towards retail and restaurant workers, making the 2025 holiday season exceptionally stressful.

2025 trends: Here are the best industries and cities for US small businesses

Bluevine reports 2025 saw a rebound for small businesses, with admin services, education, retail, and health sectors thriving ...

Elon Musk's Starlink is adding 20,000 new users a day as it hits 9 million customers

Customer numbers for SpaceX's Starlink internet have surged by 1 million in the past six weeks, the company said on X.
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Yahoo Mail Down for Thousands of Users, Downdetector Reports

Is Yahoo Mail down? Discover the latest reports on the outage affecting thousands of users and find out what is happening.