Piramal Pharma Solutions, a leading global Contract Development and Manufacturing Organization (CDMO) and part of Piramal ...

Gartner predicted four years a big decrease in Net Promoter Score use as a CX metric in 2025. But it's hanging around.

Expected to reach nearly 1,800 retail units in December and approach 10% local market share. Zhengzhou Superstore Performance -- Expected to achieve approximately 900 retail units in December with ...

BIRMINGHAM, Ala., Dec. 5, 2025 /PRNewswire/ -- Oakworth Capital Bank (Oakworth) continues to demonstrate its unwavering commitment to client trust and satisfaction, consistently achieving Net Promoter ...

Uxin reports strong Q3 '25 revenue growth, 7.5% gross margin, improved operations, and high customer satisfaction. Learn why ...

CMSWire 2025 Contributor of the Year Trish Wethman challenges leaders to move beyond NPS arguments and focus on action that ...

Roadway Moving, New York City's highest-rated moving company and one of the fastest growing relocation brands in the country, today announced the opening of a new Texas hub. The new facility, located ...

Navan leverages proprietary AI and data scale to disrupt business travel management. Read why we view NAVN stock as a ...

The president and CEO of Northern Illinois Food Bank has been named 2025 Food Bank Leader of the Year by a national trade ...

PrimeGlobal member firms' total revenue increased 19% year-over-year to $6.4 billion. Accounting Today is a leading provider ...

Comprehensive study of 40 leading insurers reveals critical insights into AI adoption, hybrid service models, and the evolution of CX ...

At the end of the day, the customer experience is about how well a product works. Engineers shape those impressions daily.