Employers may use a variety of methods to find the ideal candidate to hire. Sometimes a phone interview helps them streamline the process by narrowing down the candidate pool. As a prospective ...

Ever more companies are using phone interviews for both remote and on-site roles. But for candidates, they can be daunting. You might feel uneasy about the lack of face-to-face interaction—no body ...

Opinions expressed by Entrepreneur contributors are their own. Talking on the telephone with customers is a pretty unflashy form of customer service interaction. And as a customer service consultant, ...