Oracle's new AI-powered support portal is frustrating customers and support engineers who are struggling to find the basics, ...

TikTok’s recommendation system is under scrutiny after ByteDance agreed to a US-focused joint venture to avoid a ban.

More macro than tarot, the right oracle deck can help navigate life’s many twists and turns. Here's how to use one.

Samsung Electronics enters an AI-driven memory super cycle, securing key deals and supply advantages. Click here to read my ...

The insurance analytic market has been rapidly evolving due to the increasing adoption of cloud technologies, advanced AI, and data-driven insights. Key trends include:-- Cloud Ad ...

OpenAI CEO Sam Altman has issued a "code red" alert to employees to improve ChatGPT, according to The Wall Street Journal.

Co-authored by Nigel Bairstow, Ph.D., and Meezab Fatima Khan, Research Assistant Artificial intelligence has quietly reshaped the way we shop, listen to music, and even decide what to eat for dinner.

Personalization isn’t just marketing — it’s the key to making every shopper feel seen, and retailers can finally scale it. In A scalable framework for digital transformation in retail, I outlined ...

In recent years, the way businesses engage with their customers online has undergone a profound transformation. While traditional personalization methods, such as targeted email marketing and product ...

With data becoming a more valuable business asset than ever, informing decision-making, enhancing operational efficiency, and enabling businesses to gain a competitive edge, hyper-personalization is ...