In simple terms, open source CRM is a type of customer management software whose source code is freely available for anyone ...

It’s been three years since OpenAI released ChatGPT and kicked off a surge in innovation and attention on AI. Since then, ...

Getting an ROI with AI is not only achievable in 2026, but it will also be mission-critical to remain competitive in the ...

Ironically, the marketing tactic delivering some of the highest returns today is also one of the oldest: the handwritten note ...

In 2025, business world moves very fast. Companies need good system to turn interested people into real customers. This is ...

Salesforce CRM and ServiceNow NOW are two of the most important enterprise cloud software companies, helping large ...

One of the best approaches to mitigate hallucinations is context engineering, which is the practice of shaping the ...

With a new year swiftly coming, Steve Miranda, Executive Vice President, Applications Development at Oracle, recently joined the CRM Playaz to discuss what the year ahead has in store in the ...

Agentic AI is pushing online commerce beyond chatbots, forcing brands to rethink how shoppers discover products and stay ...

Artificial intelligence (AI) stocks have fueled much of the market's gains over the last couple of years. But Baird Tech ...

The new year will likely see a continuation and acceleration of these established trends already affecting SMEs in Australia.