Will Kenton is an expert on the economy and investing laws and regulations. He previously held senior editorial roles at Investopedia and Kapitall Wire and holds a MA in Economics from The New School ...
Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line. Master the art of routing with ready-to-use IVR scripts ...
Research on "silent abandonment" shows how damaging uncertainty around patience and drop-offs can be; if silence appears at ...
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