Despite making calls for six weeks, submitting his ID three times and sending emails to executives, a customer hits a wall ...

Bruce Gerencser can’t access his Amazon account after changing his phone number, leaving two-factor authentication tied to ...

Sandra Addo's $98 Christmas tree is damaged by FedEx before it arrives. An Amazon customer service agent promises to send her ...

The Amazon threat intelligence team has confirmed a prolonged Russian hack attack targeting AWS customers. Here’s what you ...

LJP Waste Solutions announced the acquisition of Amazon Paint. With the acquisition, LJP is expanding its zero-landfill ...

Amazon Prime is working to restore consistent delivery to people who live in the 47274-zip code, after many complaints and the creation of a Facebook page demanding delivery ...

Roughly a third of the time, returns don’t make their way to another consumer. Because frequently, it’s not worth reselling.

A RESELLER has told people to “stop being lazy” after boasting about his lucrative income. The savvy shopper claimed that ...

Amazon is not just nudging shoppers to be careful this holiday season, it is issuing a direct warning that millions of its customers are being targeted by increasingly sophisticated scams. The company ...

It’s not unprecedented for Amazon to be accused of using software to manage worker productivity, and the impacts on workplace ...

Amazon's "Thank My Driver" program allows customers to show appreciation for their delivery drivers. Customers can thank their driver by using an Alexa-enabled device or through the Amazon app and ...

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