Define a precise niche, clarifying positioning and shaping a cohesive brand voice and visual identity so your account signals ...

Ultimately, we are shifting to an environment where success lies in anticipating what customers want before they ask for it.

The right gift endures because it represents more than a transaction. It reflects understanding, respect and empathy: ...

Christmas Day can be a lonely time and pubs opening for just a few hours on the big day can help bring people together ...

ChatGPT already uses some advanced personalisation, making search recommendations based on a user’s search history, chats and ...

Alex Chueh is a Cambridge native who has met a new person every day since Nov. 19, 2022. A version of this essay originally ...

After three talks, I've distilled the process into the key steps every speaker should follow to get ready for the stage.

Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.

Purpose and values are the foundation to lasting loyalty. By consistently leading with your core, staying connected to your ...

Just hired a new employee? According to Google, a quick conversation will make them 25 percent more productive, right away.

From virtual meet-and-greets to concerts in your home, virtual celeb holograms (both live and AI) are becoming big business.