Daniel is Lifehacker's Shopping Editor covering tech deals and reviewing TVs, headphones, speakers, and projectors. He earned his master’s in journalism from Columbia University and has reported for ...

GURGAON, India — For three years, Kartikeya Kumar hesitated before picking up the phone, anticipating another difficult conversation with another frustrated customer. The call center agent, now 29, ...

CHICAGO — Even the Vicar of Christ can be thwarted by a customer service representative. About two months after Robert Francis Prevost, a Chicago-born cardinal, became Pope Leo XIV in Vatican City, he ...

Spoiler alert: There was no miracle. By Julie Bosman Reporting from Chicago Even the Vicar of Christ can be thwarted by a customer service representative. About two months after Robert Francis Prevost ...

Spam calls are annoying. I always have my phone ringer on in case there is an emergency but before iOS 26, my iPhone would receive spam calls at least a handful of times a week. Spam calls can be ...

Last August, the Google Phone app got a feature I immediately fell in love with: Calling Cards. Calling Cards allow you to create a customized screen whenever a contact calls you, including a ...

Android phones now let you personalize how you appear on a call with the Calling Card feature in the Google Phone app. Instead of a basic contact photo, you can create a full screen visual card that ...

Leo, a Labrador Retriever with a heart of gold, was adopted after not making the cut at service dog school Thank.you.leo One dog is proving that dreams don’t have an expiration date Leo, a Labrador ...

A massive Verizon outage Jan. 14, downed tens of thousands of Verizon phones, with Verizon customers eager to "fix" SOS mode on iPhones and turn off "Emergency Calls Only" on Samsung/Android phones.

Santa Claus may be the busiest man on Christmas; however, he's still taking time out of his schedule to talk to all children, even the naughty ones. In addition to mall visits and responding to ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

I wore the world's first HDR10 smart glasses TCL's new E Ink tablet beats the Remarkable and Kindle Anker's new charger is one of the most unique I've ever seen Best laptop cooling pads Best flip ...