The pandemic has amplified the importance of a robust digital customer service experience. Yet most solutions on the market provide a simple live chat function, which really does not adequately ...

Leveraging insights from hundreds of financial institutions and millions of monthly customer interactions, new reporting capabilities enable confident, data-driven AI adoption NEW YORK, May 19, 2025-- ...

Digital customer service provider Glia Technologies Inc. has raised fresh capital of $78 million in an investment led by existing backer Insight Partners. The Series C capital brings Glia’s total ...

The ongoing push for social distancing to slow the spread of COVID-19 has meant that more people than ever are using internet-based services to get things done. And that is having a direct impact on ...

Neurons have always been the stars of brain research, but scientists are now realizing that nonneuronal cells known as glia—which make up around 90 percent of cells in the brain—are not the ...

Researchers have unveiled a breakthrough technology that could transform the way scientists build and study lab-grown brain ...

NEW YORK--(BUSINESS WIRE)--Glia, the leader in customer interaction technology, today announced Glia Virtual Assistant (GVA) Learning 360, a first-of-its-kind AI solution that learns how a contact ...

The world continues to shift more of its customer service needs online, and those building tools to help manage that demand are seeing their stars rise as a result. In the latest development, Glia — ...

Neurons have dominated neuroscience research for decades, but a growing body of evidence suggests that a group of non-neuronal brain cells called glia may play an equal or greater role in shaping ...