Dear Editor, I am writing to draw attention to a customer service breakdown at Jamaica Public Service (JPS) that should alarm ...

The utilities said the efforts are focused on maintaining reliable service during severe weather and helping customers stay ...

I’ve looked over my past articles to come up with some resolutions every business must do. But instead of sharing what to do, ...

The campaign, first launched in 2024 during the Bank’s commemoration of World Environment Day, stresses Polaris Bank’s ...

Auditors credited the improvements in the Social Security system to a new telephone customer service system, changes in ...

Hagerman Services Achieves Heil Elite Dealer Status for Second Consecutive Year New Orleans, United States – December 18, 2025 / Hagerman Services / Hagerman Services, a trusted family-owned HVAC ...

Lockheed Martin says it will disclose which aircraft it proposes as replacement for the US Army's UH-72A Lakota trainer in ...

Industry veteran Sean Sullivan has joined as Head of Sales, alongside Kelcey Brueggeman as Senior Strategic Account Manager & Customer Training Lead--both bringing extensive experience in contractor ...

That can be a fine line to walk when you’ve been in business for decades. The folks at Paragon Flight Training are heading ...

Cheese Removals and Transport, a family-run removals company based in Hove, has announced a series of service improvements designed to make its local and national moving operations more efficient, ...

The Singapore insurer has begun rolling out Salesforce Agentforce to assist customer service teams, with plans to extend the use of the technology to financial advisers and direct customer interaction ...