Patel shared screenshots of the exchange on X, claiming the customer was bullying him because of his age and trying to ...

Bareilly airport ranked seventh nationwide, Ayodhya airport enters top-10 list for the first time in customer satisfaction ...

“Survey fatigue is real,” says Brad Anderson, President of Product and Engineering at Qualtrics. He acknowledged that many ...

Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer ...

Overview:  AI handles routine questions instantly, while humans focus on complex and emotional issues. Done right, support feels more personal, not automat ...

A good butcher should welcome questions and offer assistance. If they won't answer yours, it could signal problems that you ...

Airports in Madhya Pradesh’s Bhopal and Khajuraho have received top scores in the Airports Authority of India’s (AAI) pan-India customer satisfaction survey, an official said on Friday. The survey ...

The Isle of Man Post Office (IOMPO) has launched its 2026 Customer Survey, inviting residents aged 16 and over to share ...

Prayagraj: The civil enclave here at Prayagraj recorded a significant improvement, registering a major jump in the latest Customer Satisfaction Index .

A new study by Customer Care Measurement & Consulting (CCMC) and Arizona State University's W. P. Carey School of Business reveals record levels of customer anger, rising online confrontations, and ...

A SUPERMARKET worker has revealed the most annoying customer questions they are bombarded with in the lead-up to Christmas.

Discover how the American Customer Satisfaction Index (ACSI) influences investment decisions and economic performance. Learn ...