In matters of work, school and even romance, we turn to A.I. chatbots. But what happens when the bots begin talking to one another? By Callie Holtermann Remember job applications? You know, you’d ...

There were moments when I simply stared at the screen, astonished by how convincingly ChatGPT Voice resembled Jarvis, or at ...

Tucker Bryant wanted to create an "average or bad" user experience with ChatTJB, a chatbot that's just him manually responding to you.

Please provide your email address to receive an email when new articles are posted on . One in five people aged 12 to 21 reported using a chatbot for mental health advice. Two-thirds of them said they ...

Businesses spent big on AI to answer their customers. The customers had other ideas. People are approximately three times more likely to use a third-party GenAI tool, such as ChatGPT, than a company’s ...

A new Gartner survey finds customers are roughly three times more likely to turn to third-party GenAI tools than company chatbots for customer service issues. Customers aren't rejecting AI. They're ...

A teenager sits on the edge of her bed, phone screen glowing, thumbs moving fast. But she isn’t texting a friend. She isn’t calling a parent. She’s asking an artificial intelligence chatbot what to do ...

Anthony knows the feeling of grief well. Before the pandemic, his mother, father, and brother died within a few years of one another. When the 55-year-old lab technician from the Northeast received ...

This year’s Digital News Report marked a notable milestone: for the first time, social and video networks overtook news publishers as a source of news globally. As audiences continue to migrate toward ...

About 60% of U.S. adults say they read AI summaries at the top of search engine results, while about 30% say they don’t, and 10% are unsure. When a Google AI Overview accompanies search results, ...

The takeaway: Despite the apparent growth of an anti-generative AI movement, more Americans are using chatbots than ever before, according to a new survey. But somewhat paradoxically, just 16% of ...

This study is Pew Research Center’s latest effort to explore how Americans use and view artificial intelligence (AI). The study also dives into who uses chatbots and has smart home devices with AI ...