Dear Eric: All my life, I have taken pride in being the peacekeeper, the one who smooths over tension, avoids conflict and tries to make sure everyone feels heard. I have always believed that kindness ...

Most people make a common communication mistake that almost instantly makes them sound less confident, according to speaking expert and Texas-based trial lawyer Jefferson Fisher: They say "I'm sorry" ...

Assertive community treatment, a strongly evidence-based practice for delivering care to individuals with schizophrenia and low health care engagement, is applicable to disengaged, medically complex ...

Some of the most challenging conversations we have are with our own family members. All, too often, we can treat friends and acquaintances, even total strangers, with more respect than we treat our ...

Communication is a fundamental part of professional success, yet for many women, it can be a double-edged sword, whether that's struggling to be heard in meetings, navigating biases around ...

Knowing how to be more assertive is something that, in theory, should be as straightforward as expressing what you want, when you want. But too often, the fear of being seen as bossy, rude, or ...

Teaching kids how to share, take turns and be considerate of others is often top of mind for parents and caregivers. But kids also need to learn to how be assertive and stand up for themselves — even ...

During arguments, there are certain phrases confident people know to use in order to politely stand their ground. These phrases can serve a variety of purposes, all of which build stronger connections ...