Despite making calls for six weeks, submitting his ID three times and sending emails to executives, a customer hits a wall ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Bruce Gerencser can’t access his Amazon account after changing his phone number, leaving two-factor authentication tied to ...

Amazon is expanding its AI-powered digital assistant Alexa+ with new capabilities. The company announced on Thursday that ...

Alexa+ is now available on the web for some users, giving users a ChatGPT-style interface to chat, upload files, manage lists ...

Amazon plans a new rush pickup service for one-hour in-store orders, strengthening rapid delivery and click-and-collect offering.

Eleven products sold at Walmart and Amazon have been recalled for various defects and injury risks this month.

A woman said she and her children are beyond distraught after an Amazon driver was seen on video stealing their beloved pet ...

An 81-year-old whose front wall was knocked down by a delivery driver says her faith in humanity has been restored by a kind tradesman.

The Weatherford Industrial Trust sold 10.72 acres in North Park to Amazon for a new 30,000 sq. ft. delivery station, ...

Amazon is turning its sprawling cloud, retail, and logistics empire into a test bed for a new generation of AI agents that do ...

A California pet owner has put out a desperate plea for help locating her beloved cat – who was last seen on surveillance ...