Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.

An Australia Post staffer was accused of failing to properly deliver a parcel, but the company says otherwise. Source: Reddit/nataliatopalovic/Getty Australia Post is "strongly encouraging" customers ...

LONDON and NEW YORK, Dec. 10, 2025 /PRNewswire/ -- Virgin Wines, one of the UK's largest direct-to-consumer online wine retailers and Preferabli, the leading AI-driven, B2B2C product and experience ...

A long-running waste collection service is celebrating record customer satisfaction. Fareham Borough Council’s trade waste collection service, WasteSavers, achieved a 93 per cent satisfaction rating ...

A new study by Customer Care Measurement & Consulting (CCMC) and Arizona State University's W. P. Carey School of Business reveals record levels of customer anger, rising online confrontations, and ...

Damian Hopper (right) said his company Bubba Pizza had decided to stop purchasing kangaroo meat. Source: Bubba Pizza An iconic Aussie takeaway chain has pulled a menu item just days after its ...

The latest headlines from our reporters across the US sent straight to your inbox each weekday Your briefing on the latest headlines from across the US But a case before the U.S. Supreme Court ...

We’ve updated our story on bulk email restrictions to include news of that Google will crack down on non-compliant emails senders ahead of the 2025 holiday season. Get an AI-generated audio overview ...

Recently, thousands of Yahoo Mail users worldwide suddenly found themselves locked out of their inboxes. Reports spiked to over 10,000 on outage-tracking sites, with many people seeing the dreaded ...

Is your Yahoo Mail inbox overflowing with old memories, important documents, or just plain digital clutter? You might not think it’s a problem now, but a recent policy change from Yahoo is putting ...

Yahoo Mail's new free storage cap could lock you out if you don’t clean up your inbox | ©Image Credit: Yahoo Is your Yahoo Mail inbox overflowing with old memories, important documents, or just plain ...

If you've had the same Yahoo email since the early 2000s, you're not alone. Many of us have been dragging that inbox along for 20+ years, stuffed with decades of old messages, forgotten subscriptions ...