Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.

An Australia Post staffer was accused of failing to properly deliver a parcel, but the company says otherwise. Source: Reddit/nataliatopalovic/Getty Australia Post is "strongly encouraging" customers ...

LONDON and NEW YORK, Dec. 10, 2025 /PRNewswire/ -- Virgin Wines, one of the UK's largest direct-to-consumer online wine retailers and Preferabli, the leading AI-driven, B2B2C product and experience ...

This post may contain links from our sponsors and affiliates, and Flywheel Publishing may receive compensation for actions taken through them. Marvell Technology‘s (NASDAQ:MRVL) stock tumbled 7% ...

A customer at a restaurant found a startling message in their fortune cookie, and it wasn't related to their future. In the r/LateStageCapitalism subreddit, the diner shared a photo of a fortune that ...

A long-running waste collection service is celebrating record customer satisfaction. Fareham Borough Council’s trade waste collection service, WasteSavers, achieved a 93 per cent satisfaction rating ...

A consumer sparked outrage after sharing a photo of food packaging that created the illusion of having more product than there actually was. "They know what they did," they vented, to which one person ...

So far, big cloud infrastructure partners — including Google Cloud, which supports several large platforms — have reported no issues. This is notable because Downdetector also shows a spike in ...

Yahoo Mail and AOL Mail users across the US and UK are facing widespread login issues on Monday, after a sudden outage disrupted access to both email services. According to Downdetector, reports of ...

A new study by Customer Care Measurement & Consulting (CCMC) and Arizona State University's W. P. Carey School of Business reveals record levels of customer anger, rising online confrontations, and ...