In recent days, Concentrix Corporation launched a suite of pre-built, emotionally aware conversational AI agents, covering product support, order status, appointment scheduling, and collections, built ...

For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS plans to offer those last-mile services to additional customers to stem ...

Dish Network leveraged ambiguity around the term in licensing deals with Warner Bros. Discovery and Disney to offer ...

CaterCow reports a surge in customer aggression towards retail and restaurant workers, making the 2025 holiday season exceptionally stressful.

Customer numbers for SpaceX's Starlink internet have surged by 1 million in the past six weeks, the company said on X.

Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.

Allied Van Lines, Inc., one of the world's most trusted names in moving, proudly celebrates a landmark year of recognition across the industry, honors that affirm Allied's enduring commitment to ...

On Tuesday, amidst the restaurant going viral for the behavior of a disgruntled customer, Hazie’s in San Francisco posted a photo of its interior on Instagram with this ...

Consumers might not just feel obligated to shop at a specific store because of their membership, but they could also end up ...

This marks a significant change from previous years, when price ranked fourth on the priority list, Shank said. It also means ...

Major investment signals growing momentum in Georgina’s industrial and employment sector Milwaukee Tool expands operations into Georgina with new Service Hub at Keswick Business Park Mayor Margaret ...

ZenaTech, Inc. (Nasdaq: ZENA) (FSE: 49Q) (BMV: ZENA) ("ZenaTech"), a technology business solution provider specializing in AI ...