With a new year swiftly coming, Steve Miranda, Executive Vice President, Applications Development at Oracle, recently joined the CRM Playaz to discuss what the year ahead has in store in the ...

Discover the leading robotic process automation tools for enterprises in 2025 that enhance digital transformation, reduce costs, and increase efficiency. Learn about RPA software features and pricing ...

IT service was built to bring structure to chaos. But for many organizations today, it’s become a source of it. The ticket ...

See why Salesforce, Inc. shows stronger resilience to AI disruption than Adobe Inc. Compare growth, margins, and AI ...

Pegasystems Inc. (NASDAQ:PEGA) is one of the best agentic AI stocks to buy now. On December 5, 2025, JPMorgan’s Alexei ...

AI automation should not be a race to automate everything or to target workflows with the largest potential payoff.

Ask ChatGPT whether AI will replace humans in the customer service industry, and it will offer a diplomatic answer, the summary of which is "they will work side by side". Humans though, are not so ...

Salesforce is reimagining how customer service teams operate — moving from reactive support to proactive, outcome-driven engagement. At the center of this shift is AgentExchange, a new platform that ...

Syncing your Outlook emails and calendar with Salesforce in a snap. That’s what Salesforce Outlook integration does: it links your email client with your CRM so tasks, contacts, and deals flow ...

The enterprise software market is witnessing strong momentum as businesses increasingly seek platforms that unify workflows and embed AI into daily operations. Both monday.com MNDY and Salesforce CRM ...