Liveops Announces Remote Agent Hiring for Tax Season Scottsdale, United States – December 21, 2025 / Liveops / SCOTTSDALE, AZ –  Liveops, a frontrunner in flexible customer experience outsourcing ...

High Court ruled that software consultancy services provided to a foreign parent on a principal-to-principal basis qualify as export of services. Refund rejection treating them as intermediary ...

Alaska Airlines is the latest airline to ground its planes because of an IT meltdown. We talked to industry leaders about why these systems fail and what airlines can learn from past disruptions.

Businesses are moving beyond traditional IVR systems to autonomous voice AI, which handles entire conversations and resolves customer issues in real-time. This technology understands natural speech, ...

Even in a cooling economy, several sectors are still hiring like crazy, posting steady gains and long-term growth projections. I look at seven of the most resilient industries where employers are ...

In software development, success means going beyond meeting requirements. We must create products that surprise and delight ...

Better Business Bureau president and CEO Randy Hutchinson gives consumers tips on how to avoid scams and protect assets.