So when an empathetic-sounding man identified himself as a United Airlines agent named Sheldon and immediately asked for my ...

SINGAPORE, Dec. 24, 2025 /PRNewswire/ -- Sobot ranked in 252 reports and earned 32 badges in G2 reports for Winter 2026, ...

For many companies, one of the most challenging aspects of growth is dealing with the increased demand for customer support.

Bruce Gerencser can’t access his Amazon account after changing his phone number, leaving two-factor authentication tied to ...

Darlene Mosher and her husband, Bill, say they fell victim to a scam last month and lost $35,000 they may never see again.

Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...

VodafoneThree brought a bit of Christmas cheer to the UK market this week with the announcement that it is in the process of ...

Internet and mobile provider Vodafone have been criticised for allegedly failing to correctly compensate some of their ...

With more than a decade of experience, Nelson covers Apple and Google and writes about iPhone and Android features, privacy and security settings, and more. But to be clear: Just because it is safe ...

This week, Engadget Managing Editor Cherlynn Low joins us to look back at some of the highlights (and lowlights) of 2025. Sony is buying an additional 41 percent stake in Peanuts. It has owned 39 ...

Contracts counties enter with third party medical providers may offer varying levels of staff, hours and insurance benefits.