Abstract: To maintain development and foster customer loyalty in the ever-changing e-commerce industry, consumer relationship management (CRM) is essential. To keep up with consumers' ever-evolving ...

No matter how big your business grows, customers will always crave a personalized touch. This means understanding their needs, communicating with authenticity, and making them feel genuinely seen and ...

BiteSpeed, an AI-native CRM platform tailored for e-commerce brands, has made significant strides, reaching the $5 million mark in annual recurring revenue (ARR), a 250% increase from the previous ...

I’ve been writing and editing technology articles for more than seven years, most recently as part of PCMag's software team. I am responsible for content in the AI, financial, graphic design, ...

The latest CRM Playaz industry watch party was focused on the opening keynote at SAP's Sapphire 25 event held earlier this week. And with all of our keynote watch parties, we give our knee-jerk ...

Our experts have assembled the ultimate SMB toolkit with our top tested picks for CRM, e-commerce, web hosting, and more, so you can focus on growing, not guessing. I’ve been writing and editing ...

This sponsored content is brought to you by Melissa. In the fast-moving world of retail and ecommerce, where seamless logistics and personalized experiences are the norm, address data quality plays a ...

Long time partners come together to expand SPS Commerce’s leadership in full-service Electronic Data Integration (EDI) with System Automation for suppliers and trading partners MINNEAPOLIS--(BUSINESS ...

This sponsored content is brought to you by Melissa. Ecommerce businesses can better understand and serve their clientele when interactions are powered by clean customer data. Customer profiles that ...

Emarsys has been a proud part of the SAP family for several years. Now I am beyond thrilled to announce we’re celebrating our key role within the SAP suite with a hot new look for our branding: Read ...

SAP is introducing a loyalty management solution aimed at retailers and consumer packaged goods companies to equip them with experiential journeys and personalized, real-time offers with to help earn ...