But TikTok showed that an algorithm, driven by the understanding of a user’s interest, could be more powerful. Rather than ...

The growth of the customer journey mapping software market is primarily driven by increasing focus on customer experience management across ...

By Kelvin, To, Founder and President of Data Boiler Technologies.

Oracle's new AI-powered support portal is frustrating customers and support engineers who are struggling to find the basics, ...

Personalized retrieval seeks to retrieve items relevant to a user event (e.g. a page visit or a query) that are adapted to the user’s personal preferences. For example, two users who happen to perform ...

Abstract: Personalized gamification explores user models to tailor gamification designs to mitigate cases wherein the one-size-fits-all approach ineffectively improves learning outcomes. The tailoring ...

The brands that will truly lead aren’t the fastest adopters of AI; they’re the ones that use it with intention, guided by ...

The content recommendation algorithm that powers the online short video platform TikTok has once again come under the ...

The algorithm is considered the main engine behind TikTok's global popularity. But what is so special about it? A recent Reuters report breaks down a few key findings.