In simple terms, open source CRM is a type of customer management software whose source code is freely available for anyone ...

AI assistants are quickly becoming the first stop for people who are deciding what to buy. Instead of starting on Google, ...

It’s been three years since OpenAI released ChatGPT and kicked off a surge in innovation and attention on AI. Since then, ...

Getting an ROI with AI is not only achievable in 2026, but it will also be mission-critical to remain competitive in the ...

In 2025, business world moves very fast. Companies need good system to turn interested people into real customers. This is ...

Ironically, the marketing tactic delivering some of the highest returns today is also one of the oldest: the handwritten note ...

Salesforce CRM and ServiceNow NOW are two of the most important enterprise cloud software companies, helping large ...

With a new year swiftly coming, Steve Miranda, Executive Vice President, Applications Development at Oracle, recently joined the CRM Playaz to discuss what the year ahead has in store in the ...

One of the best approaches to mitigate hallucinations is context engineering, which is the practice of shaping the ...

Agentic AI is pushing online commerce beyond chatbots, forcing brands to rethink how shoppers discover products and stay ...