For a brief window this month, the official clocks that quietly coordinate the Internet’s heartbeat slipped out of sync. After a power outage hit key servers in Colorado, the National Institute of ...

NIST traced the problem to its Boulder, Colorado campus, where a prolonged utility power outage disrupted operations. The outage occurred during high winds that damaged power lines and triggered ...

For any service company that bills on a recurring basis, a key variable is the rate of churn: How many customers cancel? In many competitive industries, churn can be substantial—some wireless carriers ...