Vonage, a part of Ericsson (NASDAQ: ERIC), today announced a new integration between Vonage Contact Center and Salesforce's ...

Salesforce added 6,000 Agentforce customers in one quarter, hitting $540M in revenue—challenging the AI bubble narrative with ...

A core part of Salesforce’s ongoing strategy is Agentforce, the organization’s agentic AI wing which enables customers to ...

Salesforce couples its AI-powered CRM with ChatGPT. Sales reps can evaluate customer data and advance deals via the chatbot.

Salesforce, the leading global AI CRM, has announced an expanded agencywide transformation initiative with the U.S.

Salesforce, the world’s #1 AI CRM, today announced an expanded agencywide transformation initiative with the U.S. Department of Transportation (USDOT). Salesforce is already modernizing core functions ...

After over a week of speculation, ServiceNow announced on Tuesday that it has agreed to buy cybersecurity heavyweight Armis ...

The funding points to a shift away from bloated systems toward faster, AI-driven CRM platforms built for execution.

Patrick R. Sullivan, chief of staff and head of technology for Private Advisor Group, discusses the range of wealthtech ...

According to McKinsey, 65% of organizations now regularly use GenAI in at least one business function-yet only 11% have ...

Explores how attackers use social engineering to breach SaaS platforms, the rise of identity-based ITDR, and lessons for cloud security.

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, and training, boosting growth.