Instead of being replaced by AI, Excel is finding new life with powerful AI overlays and CFOs that are doubling down on what ...

If you’ve ever doing an assignment for work or study that requires you to display information about a country, you could ...

Michelin and Goodyear are perhaps the two most well-known brands of tires to have ever been on the market, but what makes one ...

Customer experience shapes brand perception and loyalty, but gaps prevent many organizations from optimizing performance ...

Microsoft Dynamics 365 CRM stands out as a comprehensive AI-powered platform designed to meet the evolving needs of businesses. It excels in providing a unified yet secure solution that seamlessly ...

OpenAI, Anthropic and Google have been on the prowl for specialized data to train their AI models, discussing deals with ...

Create a CRM using Excel with dropdown customer selection and FILTER plus XLOOKUP, saving time while keeping leads and deals ...

SitusAMC, a technology vendor for real estate lenders, holds sensitive personal information on the clients of hundreds of its banking customers, including JPMorgan Chase. By Rob Copeland Stacy Cowley ...

New privacy models, zero-copy activation and AI orchestration are rewriting the rules for how customer intelligence gets built and used. Customer Data Platforms (CDPs) were once hailed as the answer ...

Understanding the initial value of a customer is important, but knowing their long-term value is critical for sustainable growth. Businesses often struggle to look beyond the first transaction to see ...

The Google-Salesforce data breach just keeps getting worse, with the tech giant confirming that the exposed information included some from Google Ads customers. Data breaches are, simply put, the ...

Customer data platforms (CDPs) first gained popularity among marketing users as the technology tackled the marketing function’s complex customer data management challenges. These challenges included ...