ShipStation reports e-commerce returns management can shift from a cost center to a loyalty driver through technology and ...

As AI reshapes customer-facing decisions, models trained on enterprise data, policies and real interactions are emerging as ...

Dental Intelligence Appoints Customer Experience Veteran Miles Dunn as VP of Customer Support, Reinforces Commitment to ...

Grant Blair, Bloomfield, Connecticut Former educator and tech professional urges businesses to rethink customer care as a ...

Reflex Vehicle Hire has been acquired in a management buy-out just weeks after posting two notices of its intention to ...

The current CRM scene keeps advancing at a rapid pace, with innovative companies now leaning toward options combining ...

Recently, the spirit of idleness lured me into Facebook. I went to ‘Facebook’ instead of ‘bookfacing’. I was scrolling down ...

RejuvaCare FootRenew reports 1,900+ customer reviews as Triple Method heat-massage-compression devices gain market share ...

Discover how Maruti Suzuki's customer-centric approach transformed the automotive experience, prioritizing customer loyalty ...

CALGARY, AB – December 22, 2025 – PRESSADVANTAGE – Future Green Irrigation, a Calgary-based irrigation contractor specializing in irrigation installation, repair, seasonal startup, winterization, and ...

Smart Communications Inc. has recognized six employees for innovative solutions aimed at improving customer service efficiency through its inaugural “Hack the Bottleneck” internal innovation challenge ...

Companies are accelerating adoption of cloud-based messaging management as digital communication volumes exceed manual ...