DataField Technology Services has announced the expansion of its staffing division to include dedicated help desk staffing ...

Briana Fair, a mental health clinician with the San Mateo Police Department, received a dozen voicemails from the same distressed caller over a single weekend this month.

Hello, everyone, and thank you for joining us today. I'm Hadi Chaudhry, Co-CEO of CareCloud. It's great to have you with us today. I'm also joined today by 2 key leaders from our team, Aman Haq, who ...

Scaling Zoom’s AI-first customer experience offerings is one of the company’s top priorities, President and CEO Eric Yuan said on a Q3 2026 earnings call Monday. The customer experience business, ...

The measure would require the M.T.A. to keep using two-person subway crews as other systems around the world are cutting back on train staffing. By Camille Baker Good morning. It’s Friday. Today we’ll ...

The firm Decision Desk HQ has rescinded their projection that incumbent Bruce Harrell would prevail over his challenger Katie Wilson in the Seattle mayor’s race. The firm, which contracts with KUOW on ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help law enforcement track unaccompanied migrant children for potential removal, ...