Emerging AI-powered data discovery and semantic search tools promise to cut through the fragmentation, helping CX teams turn ...

As enterprises modernize, the question is no longer whether to use SAP or non-SAP tools, but how to make them work together ...

How intelligent ERP extensions like Bridge CRM are transforming SAP Business One into a smarter, faster growth engine for SMBs.

Salesforce’s integration of Informatica into Data 360 aims to give AI agents the shared metadata, lineage, and real-time understanding they’ve been missing.

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, and training, boosting growth.

Broctagon Fintech Group has integrated Brokeree Solutions’ Social Trading platform directly into its AXIS FX CRM, bringing copy trading, commissions and ...

This work constitutes a major scholarly contribution to information systems design and offers a pragmatic blueprint for ...

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint, and Zoho answer the question: What is CRM in 2026?

The real opportunity of AI is not in automating every task, but in using it to make sense of the data you already have.

Sage CRM stands out as a dependable, feature-rich solution designed for small to medium-sized businesses. It excels in ...

AI orchestration is the management and coordination of multiple specialized AI models, automation systems, and data sources, ...

Agentic automation: Perhaps most significantly, conversational memory transforms AI from a transactional tool to a genuinely ...