Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ...

With a new year swiftly coming, Steve Miranda, Executive Vice President, Applications Development at Oracle, recently joined the CRM Playaz to discuss what the year ahead has in store in the ...

Instead of responding only when something breaks, AI allows the industry to anticipate homeowner needs. This can reduce costs ...

As enterprises modernize, the question is no longer whether to use SAP or non-SAP tools, but how to make them work together ...

PRESSADVANTAGE – Rocket CRM has announced continued development and refinement of its marketing automation system, reflecting broader changes in how organizations manage communication, engagement ...

Emerging AI-powered data discovery and semantic search tools promise to cut through the fragmentation, helping CX teams turn ...

With this integration, 8amMyCase users can now leverage Click’s Journey AI’s powerful automation tools to optimize lead ...

In the latest in our series identifying market opportunities for the channel, the spotlight falls on getting customers in the right place to adopt artificial intelligence.

For decades, distributors relied on systems that were built for stability, not speed. Legacy ERPs, custom spreadsheets, and disconnected sales tools worked well enough when markets were predictable ...

Microsoft Dynamics 365 CRM stands out as a comprehensive AI-powered platform designed to meet the evolving needs of ...

Create a CRM using Excel with dropdown customer selection and FILTER plus XLOOKUP, saving time while keeping leads and deals ...