Call for Help: The Best PC, Phone, and Tablet Brands for Tech Support Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Dell, HP, and Lenovo’s tech support scores all drop from last year. The same is true for repairs, though Dell’s score is only down a tenth of a point. Of the big three Windows PC manufacturers, Dell’s ...