Uber’s help desk has relocated from email communications to within the app. The reason? Many parts of the world where Uber is keen on gaining a large chunk of the market share, such as China and India ...

One of the biggest issues Uber drivers are vocal about is not being able to talk to a company representative about any given problem. It seems like Uber is listening, because the company announced it ...

Karandeep Singh Oberoi is a Durham College Journalism and Mass Media graduate who joined the Android Police team in April 2024, after serving as a full-time News Writer at Canadian publication ...

One driver was confused about Uber’s latest incentives program. Another was submitting paperwork to begin driving for the first time, while a third was picking up a dashboard placard to use at SFO. A ...

Hailing a ride with Uber is as easy as tapping a button. But getting customer support from the transportation giant has historically been far from easy. Uber is trying to close that difficulty gap by ...

Uber apologized Monday after its support Twitter account tweeted the n-word. The tweet was in response to a Twitter user who adopted the slur as their username and then tweeted at the support account, ...