Over the last two decades, ITIL has become the de-facto industry standard for managing IT services. IT service management tools and processes were developed and implemented to execute ITIL standards.

Over the last couple of years, workforce shifts due in large part to the COVID-19 pandemic have hastened the transition from hardware and software-based procurement processes to cloud-stored models.

Cloud migration stands for the process of moving digital operations into the cloud. It usually refers to transferring from on-premises data centers or legacy infrastructure to the cloud. One of the ...

Cloud adoption has accelerated in the past year as organizations scrambled to support a remote workforce. Despite this rapid adoption and growth, companies often misunderstand a key cloud concept: the ...