One of the most popular courses offered by Alan Ram’s Proactive Training Solutions has been completely redesigned to train salespeople better for current market conditions. The firm said attendees of ...

A successful telephone-selling program involves several steps. As we discussed in the first article (Preparing Your Phone Reps for Selling Success), the first step is a careful screening and profiling ...

911 call-handling solution and training provider PowerPhone is making its Telephone CPR (T-CPR) certification course available to all telecommunicators. 911 call-handling solution and training ...

For those with phone phobia, e-mails are a blessing and the voice is only used for more pressing matters. Thankfully, serviced office providers are not about to become complacent when it comes to the ...

MADISON, Conn., Aug. 1, 2017 /PRNewswire/ -- 911 call-handling solution and training provider PowerPhone is making its Telephone CPR (T-CPR) certification course available to all Telecommunicators.