A ComEd customer was denied a claim for damage to his electrical system caused by a melting smart meter, despite a history of melting meters and a 54% increase in smart meter complaints this year. Rob ...

ROCHESTER, N.Y. – The smart meter switchover across our region has been rocky for some customers. The vendor hired by RG&E/NYSEG to install the meters is understaffed and many customers say they can’t ...

Inside the Investigations: Austin Water smart meter complaints News The KXAN Investigates team looked into customer complaints about Austin Water's new smart meters. Will DuPree, Kelly Wiley & Mike ...

Patricia Nilsen, President and CEO of NYSEG and RG&E, joined Voices to discuss continued complaints from customers about smart meters.

Born and raised on Chicago’s Northwest Side, Steve Starobrat traded city life for the suburbs, buying a Prairie-style home in Elgin’s historic district. He’s lived in the house, originally built in ...