Director of Sales and Strategic Partnerships at ReadyCloud, the Shipping, Returns, Growth Marketing and CRM Suite built for e-commerce. Your returns process is one of the most important aspects of ...

Reverse logistics are an important part of e-commerce, with almost 30% of all online orders returned, depending on the product category. For some types of products, returns will be a small part of ...

Some stores let you keep the returned item, and still get a refund. Here's why they do it.

It seems counterintuitive: To sell more products, stores are focusing on the returns process. A quick and easy returns process can built consumer trust, and encourage people to shop more, safe in the ...

Nobody who starts an online store thinks much about returns at the beginning. You are focused on getting orders, shippin ...

For anyone who has made a purchase online, returns are part of the standard online buying process — so much so that, according to a recent U.S. Consumer Study, 85% of consumers check a company’s ...

These are some of the effective solutions brands are using to facilitate successful returns management. The advanced analytical tools used to compile big data provide companies with access to a level ...

Four out of ten consumers will return “at least” one online purchase each month, a new report finds. That’s a lot of returns, which presents a challenge for any online stores with tight margins. The ...