Loyalty programs aren’t what they used to be —but retail experts say these six put the customer first instead of simply ...

If you’ve noticed your favorite restaurants remembering what you like to order, you’re not imagining it. Dining loyalty programs have gone far beyond punch cards and plastic keychains. Today, even a ...

Moe’s Southwest Grill franchisee Neil Solomon was tired of being ripped off by customers redeeming counterfeit paper loyalty cards at his Altamonte Springs, Fla., outlet. So, in an effort to address ...

Loyalty is a key driver for any enterprise that depends on repeat business. Restaurants, retail stores, salons and a wide range of businesses leverage loyalty programs to keep customers coming back ...

It’s one of life’s simple pleasures to buy a number of products and then qualify to get the next one free. Many people use punch cards at cafes where it scores them a free latte or at ice cream shops ...

If you mention punch cards to most people, they’ll think of voting. If you mention it to most older computer people, they’ll think of punching programs for big computers on cards. But punched cards ...