Educating patients on how to navigate the billing process is essential in creating a positive patient financial experience. April 23-29 is patient experience week, and HealthLeaders is helping to ...

The Retina Group of Florida (RGF) is pleased to welcome Jie Sun, MD, PhD, as the newest physician at its Lakewood Ranch ...

Nursing fundamentals boost patient experience at Ascension St. Vincent's Clay County through improved communication and nurse response times.

A recent article from Mayo Clinic President and CEO Gianrico Farrugia, M.D., offers a compelling glimpse of what that future ...

Being a patient is already hard. At best, routine medical care can be a nuisance to schedule, usually requires time off work and comes with a copay. When it’s bad, it can be really bad: an accident or ...

Sometimes people in the healthcare industry over think issues. It's all done with the best intentions, but a simple concept such as patient satisfaction can be made to appear as complex as ICD-10. Set ...

BETHESDA, Md., Sept. 15, 2025 /PRNewswire/ -- Mytonomy today announced the launch of its modern Written Education Library, a major expansion to its award-winning patient education library, as well as ...

Comprehensive ETOC training and education ensures staff have the skills and can build the confidence to assess a patient’s needs, then plan and provide safe, proportionate and meaningful therapeutic ...

As a hospitalist doctor who comes from a family-owned hospitality business, I have a unique perspective that allows me to draw valuable lessons from both fields. This background has taught me the ...

For most patients, a diagnosis is just the beginning of an uncertain journey filled with long wait times, fragmented ...

When patients are prescribed complex therapies — like specialty drugs, cell and gene treatments, or high-cost biologics — the path to treatment is rarely straightforward. Filling a prescription can ...