Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More At its Ignite developers event today, Microsoft announced the addition of ...

Microsoft Dynamics 365 CRM stands out as a comprehensive AI-powered platform designed to meet the evolving needs of ...

SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE business (Nasdaq: NICE), today announced that companies can now integrate Microsoft Teams and Microsoft Dynamics 365 Customer Service with NICE ...

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains how to match your roadmap to the best partner model — including mid-market ...

FieldOne’s apps and services are built on Microsoft technologies, but work across platforms. Microsoft has reached a deal to buy FieldOne Systems LLC, a company that makes customer service technology ...

Microsoft announced that it will introduce the next generation of AI product updates across its business portfolio. The company will be launching CoPilot in Dynamics 365, aiming to assist the ...

MINNEAPOLIS, Aug. 9, 2018 /PRNewswire/ -- PowerObjects, an HCL Technologies Company, announced it has won the 2018 Microsoft US Partner Award for Business Applications – Dynamics Customer Service.

The company was able to build a robust customer service system, with more availability and flexibility to develop other solutions in the future, in addition to maintaining what is highly precious to ...

Microsoft Dynamics CRM is a well-known customer support option. We explain if it's the best-choice CRM for your business. We may receive a commission from our partners if you click on a link to review ...

SALT LAKE CITY--(BUSINESS WIRE)-- NICE inContact, a NICE business (Nasdaq: NICE), today announced that companies can now integrate Microsoft Teams and Microsoft Dynamics 365 Customer Service with NICE ...