What is knowledge management (KM)? Unfortunately, there’s no universal definition of knowledge management (KM), just as there’s no agreement as to what constitutes knowledge in the first place. For ...

An umbrella term for making more efficient use of the human knowledge that exists within an organization. Knowledge management is the 21st century equivalent of information management. It is ...

Technology and communication are pivotal in formal knowledge management processes. Despite broad definitions, knowledge management essentially means the systems and processes used by companies to ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...

Forbes contributors publish independent expert analyses and insights. Mark Settle is a seven time CIO and the author of two books on IT management. Perhaps Sam Altman is right. Perhaps agentic AI ...

Artificial Intelligence Will Supercharge Knowledge Management for Lawyers Much like the apocryphal stories of Mark Twain's demise, the reports of KM's death continue to be greatly exaggerated. In this ...