It’s an all too common experience — that new refrigerator, computer or blender stops working and no amount of troubleshooting can fix it. Maybe you spend some time on the phone with an IT specialist ...

If you’re considering purchasing a new gadget—whether that’s a laptop, a video game console, or a digital camera—you might expect to have access to whatever repair manuals or spare parts the ...

Corinne Reichert (she/her) grew up in Sydney, Australia and moved to California in 2019. She holds degrees in law and communications, and currently writes news, analysis and features for CNET across ...

Whether you have an old phone languishing in a desk drawer or a broken laptop gathering dust in the back of a closet, there will never be a better time to dispose of it. There’s a good chance your ...

Update: New York Gov. Kathy Hochul signed the Digital Fair Repair Act into law on Dec. 29, 2022. Chuck Bell, advocacy program director for Consumer Reports, says, “New York is leading the way on the ...

As the owner of a phone and laptop repair shop in San Diego, Tony Heupel says he often faces roadblocks. Products seem intentionally designed to be difficult to fix, he says, and it’s not always easy ...

SPOKANE, Wash. — Washingtonians struggling with problems involving their electronics will soon have more ways to fix them, after Governor Bob Ferguson signed the "Right to Repair Act" into law on ...

New Yorkers could soon gain unprecedented access to tools, parts, and manuals needed to fix electronics at home, or get them repaired at a local shop. That access would likely spill well beyond the ...