Picture this: you’re finally on that dream vacation abroad, checking into what looked like the perfect hotel online. The photos were stunning, the price seemed reasonable, and the reviews glowed. Then ...

Justin Perry was planning a one-night stay in London for early February and booked a room on what he thought was his chosen hotel’s website. It was only after getting a reservation confirmation that ...

February 21, 2023 Add as a preferred source on Google Add as a preferred source on Google There’s little that makes me more anxious than speaking on a telephone with a human being, so believe me when ...

Accor will replace its legacy in-house platform with Amadeus's newest central reservation system over the next few years. The goal is to help reduce the hotel giant's reliance on costly online travel ...

Running a hotel has always required a delicate blend of intuition and data. For years many owners have relied on experience ...

Booking a hotel seems pretty straightforward, right? And most times it is: Pick a destination, choose your dates, enter payment info and voila, happy travels! However, there are some big blunders you ...