The government isn’t exactly known for its people-pleasing qualities. But that might change. In August, President Biden and Vice President Harris announced the new “Time Is Money” initiative in an ...
A positive customer experience is fundamental to the success of any business, including B2B organizations. Qualtrics research found bad customer service could cost more than $3.7 trillion globally.
PROVO, Utah and SEATTLE, Nov. 19, 2024 /PRNewswire/ -- Businesses around the world risk $3.8 trillion in sales due to bad customer experiences - a figure $119 billion higher than last year. New ...
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