When used for customer service, IPA enhances the customer experience with quick response times, round-the-clock availability, and virtually no human errors. Intelligent process automation (IPA) blends ...

Streamlining business operations doesn’t always require costly tech upgrades or super-expensive software. It is especial ...

According to Gartner, a whopping 50% of the planning and tasks managers struggle with daily have the potential to run themselves. The catch? Businesses are automating a measly 15%. The very terms AI, ...

Implementation of robotic process automation (RPA) involves the deployment of software robots that execute recurring clerical tasks. Bots complemented by artificial intelligence can streamline even ...

Over the past two years, we’ve witnessed digital players entering vertical markets at an astonishing rate, introducing radically new offers, disrupting the ways in which businesses interact with ...

AI automation should not be a race to automate everything or to target workflows with the largest potential payoff.

2023 was a year of massive technological advancement. The way we work has completely shifted thanks to groundbreaking new inventions like generative AI – a tool so popular that we’re expected to see ...

Researchers from MuleSoft identified 7 key digital transformation trends that will shape the future of work in 2022 and beyond. One trend, hyperautomation, could be the key to unlocking digital value.

RPA brings to mind humanoid robots replacing human employees, but it’s actually much more benign (and beneficial) than that. With all the recent discussion about the AI-driven ChatGPT, Google Bard and ...

With the rise of cloud services and virtualized networks that require swift and complex provisioning, IT process automation is key to helping IT teams deliver services with improved security, ...