FAIRFAX COUNTY, Va., Sept. 11, 2024 /PRNewswire/ -- SuccessKPI, Inc., a cloud-native, workforce engagement management (WEM) platform provider, has been named a top five leader in the 2024 CRM Industry ...

ST. LOUIS, MO / ACCESSWIRE / July 23, 2024 / Balto, the first company to provide real-time guidance to contact centers, has been named a Top 100 Company for Customer Service by CRM Magazine. The sixth ...

If there’s one thing that we know for sure about the CRM industry, it’s that evolution is a constant. We’ve also seen that CRM software is one of the fastest-growing and most valuable forms of ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The Customer Engagement Company ®, today announced it has been recognized in the 2023 CRM Industry Leader Awards as a leading provider in ...

SAN FRANCISCO--(BUSINESS WIRE)--SugarCRM, provider of the award-winning intelligence-driven sales automation platform, has been named a Leader in the 2024 CRM Industry Leader Awards for the fourth ...

We’ve had an interesting decade so far, to say the least—but amid the pain and disruption of recent years, the CRM industry has proved resilient. And while we could all do with a bit more boredom, ...