Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Zendesk for Service now boasts better support for ...

Zendesk for Service now boasts better support for multichannel ticket management, custom agent and manager environments, and a huge app marketplace. Just be prepared to pay for it. Along with ...

The Discord gaming community boasts 150 million members and 46 million active monthly users, who spend their days chatting about games, finding people to play with and looking for advice on how to ...

Zendesk Inc. has announced two product suites aimed at simplifying service and sales for businesses. The Zendesk Support Suite and Zendesk Sales Suite were announced this month and both solutions aim ...

Artificial intelligence and customer support appear to be a match made in heaven, as a new Zendesk report points to changing perspectives about the controversial tech across the industry. Customer ...