Randy Barrett is a freelance writer and editor based in Washington, D.C. A large part of his portfolio career includes teaching banjo and fiddle as well as performing professionally. The arrival of ...

Strengthening cloud reliability and improving disaster recovery planning has become essential as businesses rely more heavily ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...

The foundation of every modern enterprise business rests upon its digital infrastructure. Yet, navigating the increasingly ...